Sky Valley Pet Care – Code of Ethics

Rooted in kindness, built on trust, and fueled by a shared love of animals.

At Sky Valley Pet Care, we uphold the highest standards of ethical conduct in every aspect of our work. These principles guide how we care for pets, communicate with clients, and support each other as a team.

1. Prioritize Animal Welfare
We always act in the best interest of the pets in our care, using gentle handling, thoughtful decision-making, and awareness of each animal’s physical and emotional needs.

2. Be Trustworthy & Dependable
We honor commitments, arrive on time, and carry out tasks as promised. Clients and teammates can count on us to follow through with integrity.

3. Respect Client Property & Privacy
We treat every client’s home, belongings, and information with care and confidentiality. We only access what’s necessary to complete our work responsibly.

4. Communicate Honestly & Promptly
We provide accurate updates and speak openly with clients and coworkers. We ask questions when we’re unsure and never withhold information that affects pet care or safety.

5. Be Warm, Respectful & Professional
We value a friendly, supportive team environment where everyone feels welcome and appreciated. While we build strong relationships with clients and each other, we also respect personal boundaries and maintain professionalism in all interactions.

6. Support One Another
We encourage a healthy work-life balance and respect each other’s boundaries, goals, and challenges. We pitch in when needed and speak up with kindness and accountability.

7. Uphold Safety & Legal Standards
We follow all local, state, and company policies, including pet handling protocols, safety procedures, and confidentiality agreements. We never perform services beyond our training or scope.